NEWANANDA Privacy Policy
Privacy Policy
Effective date: 01.06.2026
1. General provisions
This Privacy Policy describes how NEWANANDA collects, uses, stores, processes and protects the personal data of users of the NEWANANDA mobile app. App operator / owner: A.S. Romanenko. Contact email for personal data processing, account deletion and user inquiries: feedback@newananda.com By using the NEWANANDA app, the user confirms that they have read this Privacy Policy and accept its terms.
2. What data we collect
Account data: name or nickname; email; phone number (if used for authorization or profile); password or technical authorization data; user identifier. Profile data (the user may voluntarily provide): date of birth; gender; place of birth; biography; personal request; other information that the user enters in the app on their own. Date of birth, gender and place of birth are optional. They are not required to register, create an account or use the app's core features. The user decides whether to provide this data for additional content personalization and recommendations. Usage data: actions inside the app; viewed content; user settings; request history; use of app features; subscription status; subscription validity periods. Payment data: NEWANANDA receives information about the purchase or subscription status via the App Store, Google Play, IAPHUB or other payment services used. NEWANANDA does not receive, store or directly process full payment card data. Technical data: device type; operating system; technical identifiers; data required to ensure security; error diagnostics data; technical data required for the operation of the app and subscriptions.
3. Purposes of data processing
We use user data for the following purposes: — creating and maintaining the account; — providing access to app features; — personalizing the user experience; — providing content recommendations; — ensuring the operation of subscriptions; — communicating with the user; — handling support requests; — improving service quality; — ensuring security; — preventing fraud and abuse; — complying with legal requirements. Optional profile data (date of birth, gender, place of birth) may be used solely to personalize the user experience, content recommendations and the operation of personalization features inside the app. Providing this data is not a mandatory condition for registration or for using the core features of NEWANANDA.
4. AI processing and personalized recommendations
NEWANANDA may use artificial intelligence and automated data processing technologies to generate personalized recommendations for content, meditations, communities, events, materials and specialists presented within the platform. Data entered by the user may be transmitted to technical data processing services only to the extent necessary to provide app functionality. Responses and recommendations generated using AI are intended solely for informational support, self-reflection, personal development and personalization of the user experience. AI-generated responses do not constitute medical advice, psychological counseling, psychotherapy, treatment, diagnosis, legal advice, financial advice or any other professional consultation. NEWANANDA does not make diagnoses, prescribe treatment, provide therapy or emergency assistance. The user makes their own decisions based on the information received through the app.
5. Limitation of liability
NEWANANDA is not a medical, psychological, psychotherapeutic, diagnostic or treatment service. Meditations, recommendations, articles, videos, podcasts, specialist materials, events, communities and AI recommendations are provided solely for educational and informational purposes and for personal development. The user must not treat NEWANANDA as a substitute for professional medical, psychological, psychotherapeutic, legal, financial or emergency assistance. For any questions related to health, mental state or other professional matters, the user must contact the appropriate qualified specialist.
6. Payments and subscriptions
NEWANANDA may use IAPHUB, the App Store, Google Play and other services to manage subscriptions and in-app purchases. Payment and subscription management are carried out through the respective app store or payment service. NEWANANDA does not receive or store full payment card data of users. Deleting the account does not always automatically cancel the subscription. To stop billing, the user must cancel the subscription themselves via the App Store or Google Play.
7. Sharing data with third parties
We may share data only to the extent necessary for app operation, processing subscriptions and payments, providing AI features, user support, analytics, security and legal compliance. Possible service providers: IAPHUB; App Store; Google Play; Adalo; Make; OpenAI or another AI provider; Jitsi or another video service; hosting services; analytics services; technical support services. To generate personalized recommendations, user data may be processed by external AI providers to the extent necessary for the operation of the relevant app features. Data may be disclosed to government authorities only in cases provided for by law.
8. Communities and user-generated content
NEWANANDA may allow users to publish content, messages, comments and other information within communities and public sections of the app. The user is solely responsible for the content they post. NEWANANDA reserves the right to remove materials that violate the law, the rights of third parties, platform rules or terms of service.
9. Data storage and protection
We apply reasonable organizational and technical measures to protect user data against unauthorized access, alteration, disclosure or destruction. Data is stored for as long as the user's account remains active; the data is necessary to provide the service; required by law; or required for security, accounting, fraud prevention or dispute resolution. The estimated processing time for an account deletion request is up to 30 calendar days.
10. User rights
The user has the right to: request access to their data; correct inaccurate data; restrict data processing in cases provided for by law; request deletion of the account and related personal data. To submit a request, the user can use the account deletion feature inside the app or send a request to: feedback@newananda.com
11. User choice
The user decides which profile data they wish to provide. Date of birth, gender and place of birth are optional. The user may choose not to provide this information and still use the core features of NEWANANDA without restrictions.
12. Account and data deletion
The user can initiate account deletion via: Profile → Delete account. After the request is submitted, NEWANANDA processes it within 30 days. After account deletion, the user may lose access to: the profile; request history; recommendations; settings; subscriptions; account-related content. Some data may be retained longer if required by law, payment system rules, security requirements or to prevent fraud.
13. Minor users
NEWANANDA is not intended for independent use by children below the age permitted by applicable law and the App Store or Google Play rules. If a parent or legal guardian believes that a child has provided personal data without appropriate consent, they may contact us at: feedback@newananda.com
14. Policy publication
The Privacy Policy must be available to users on a public page of the NEWANANDA website and inside the app. The link to the Privacy Policy must be accessible without registration or authorization.
15. Policy changes
We may periodically update this Privacy Policy. The current version is published on the official NEWANANDA website and/or inside the app. Users are encouraged to regularly review the current version of the document.